Privacy Policy for HealthRestNow

1. Introduction HealthRestNow operates a wellness resort in Canada focused on senior rest and recovery. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our site, contact us, or join our resort programs.

2. Contact Details
   HealthRestNow
   4110 Gateway Blvd NW, Edmonton, AB T6J 6S7, Canada
   Phone: +17804373434
   Email: [email protected] Business Number: 112456325

3. Scope of This Policy This Policy applies to all visitors, guests, and users of our site and services related to senior wellness, rest, and recovery programs.

4. Data We Collect We may collect the following data:

• Full name

• Phone number

• Email address

• Postal address

• Health notes shared by you

• Booking details

• Payment details

• Device data and browser type

• IP address

• Site usage data

5. Health Data Our programs focus on senior care and recovery. You may share health details such as mobility needs, diet limits, or care notes. This data is treated as sensitive data and handled with care under law.

6. How We Collect Data We collect data when you:

• Fill out forms

• Book a stay

• Contact us by phone or email

• Subscribe to updates

• Use our site

7. Purpose of Data Use We use data to:

• Manage bookings

• Provide wellness services

• Tailor recovery plans

• Respond to requests

• Improve our site

• Meet legal duties

• Ensure guest safety

8. Legal Basis Under GDPR If you are in the EU, we process data under GDPR based on:

• Your consent

• Contract need

• Legal duty

• Legitimate interest linked to service quality and safety

You may withdraw consent at any time.

9. Data Sharing We may share data with:

• Medical staff linked to guest care

• Service providers such as IT support

• Payment service firms

• Public bodies when required by law

All third parties must follow data law rules.

10. Data Storage and Retention Data is stored on secure systems in Canada or with trusted service firms. We keep data only for as long as needed for service, legal, or safety reasons.

11. Data Security We use admin, tech, and physical steps to protect data from loss, misuse, or access without right. Access is limited to staff who need the data for their role.

12. International Data Transfers If data is moved outside Canada, we use legal tools allowed by GDPR or other laws to protect your data.

13. Your Rights You have the right to:

• Access your data

• Correct wrong data

• Request deletion

• Limit use

• Object to use

• Request data copy

• File a complaint with a data body

Requests can be sent to [email protected].

14. Children’s Data Our services are for seniors. We do not seek data from minors. If minor data is found, it will be removed.

15. Cookie Policy Our site uses cookies to improve user experience and site use. Cookies may collect device data, visit time, and page views.

Types of cookies:

• Essential cookies for site function

• Analytics cookies to review site use

• Preference cookies to save user choices

You may manage cookies in your browser settings. Disabling cookies may limit site features.

16. Third Party Links Our site may contain links to third party sites. We are not responsible for their privacy practices.

17. Marketing Messages We may send updates about wellness programs if you opt in. You may opt out at any time by email request.

18. Policy Updates We may update this Privacy Policy to reflect legal or service changes. The latest version will be posted on our site.

19. Complaints If you have concerns about data use, please contact us first. You may also contact the relevant data authority in Canada or in your region.

20. Governing Law This Policy is governed by the laws of Canada and the Province of Alberta.